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What’s is the Role?
As part of Loggerhead’s Information Technology (IT) team, the Java Developer will be involved in full system development life cycle (SDLC) and is responsible for designing, coding, testing, implementing, maintaining, and supporting custom enterprise web applications. Handles complex problems independently and demonstrates analytical thinking. Can make judgements and recommendations based on the analysis and interpretation of data.
We are looking for full stack Java Developer to implement modern systems, processes, and products to enhance business and customer-facing platforms and services.
A Day in the Life could include:
What You’ll Need to be a Top Candidate:
Requirements:
Skills:
Education & Certifications
Compensation and Benefits
Work Conditions
What’s the Role?
The Customer Service Manager is accountable for ensuring customer inquiries are responded to timely, accurately and in compliance with regulations. Additionally, the role is accountable for scheduling and maintaining both capacity and performance standards. The Supervisor/Manager will assist with escalated calls and provide customer support during critical times. Reporting to the VP, Operations and Customer Experience, the Supervisor/Manager will develop and coach a team of remote contact center representatives. The level of the position (supervisor or manager) will be dependent upon the level of experience of the successful candidate.
A Day in the Life could include:
What You’ll Need to be a Top Candidate:
Knowledge & Experience
Education & Certifications
*This job can be remote within Florida, with occasional travel to Tampa, FL headquarters*
Travel: Minimum, as required.
ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.
Job Type: Full-time
Benefits:
Schedule:
What’s the Role?
As a Customer Service Representative, you’ll deliver an exceptional experience to customers, always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. You’ll also provide support to your team members by serving as a resource or subject matter expert. Both are opportunities for you to identify and exceed our customer expectations by committing to and building strong relationships internally and externally.
A Day in the Life could include:
What You’ll Need to be a Top Candidate:
Knowledge & Experience
Education & Certifications
Remote Work Requirements
*This job is remote within Florida, with occasional travel to Tampa, FL headquarters*
Travel: Minimum, as required.
ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.
Job Type: Full-time
Benefits:
Schedule: